Wellington College China

Role Description

JOB TITLE

Admissions Officer

DEPARTMENT

Admissions

LOCATION

Shanghai

SUPERVISOR

Head of Admissions

OBJECTIVES

Meeting prospective families, introducing them to the College and providing ongoing support to those families throughout the admissions process.

KEY RESPONSIBILITIES

• Act as the first point of contact for prospective families by providing a warm, welcoming, and personalised service, offering detailed information on the school’s vision, programmes, curriculum etc.
• Support Head of Admissions in developing and implementing effective recruitment strategies.
• Work closely and maintain positive professional relationships with school leadership, faculty, and administrative staff to align admissions strategies with the school’s goals and objectives.
• Conduct follow-ups and tours in both English and Chinese and provide information to prospective parents.
• Manage the entire admissions process from leads/ enquires/applications through to enrolment.
• Administer, coordinate and organise open days, admissions assessments/interview for prospective families.
• Support event management and attend on-campus and off-campus admission and community events for prospective and current families to promote the school.
• Organise and facilitate orientation programmes for new families to ensure a smooth transition to the school.
• Ensure accuracy of the database management system and analyse admissions data for strategic planning.
• Manage administration of various office supplies, including admissions brochures, souvenirs etc.
• Perform any other duties commensurate with the post as required. 
• The job description is not exhaustive and may be amended following appropriate consultation in light of business needs.

BASIC QUALIFICATION

• Bachelor’s degree 
• Outstanding ability to interact in a positive and friendly way with prospective families. A customer service focus and excellent interpersonal skills are essential.
• Fluency in written and spoken English and Chinese.
• Experience in student recruitment, admissions, or a related area, preferably within an educational setting.
• Strong interpersonal and communication skills.
• Excellent organisational and data management abilities.
• Proficiency in using digital marketing tools and social media platforms.
• Commitment to equitable admissions practices and promoting diversity within the school community.
• Willingness to work long hours when required and occasional weekend events. 
• Ability to take initiative and complete projects with little supervision, highly organised with a good attention to detail.

As an employer of choice, Wellington College China is committed to making professional learning and personal development central to its ethos and approach. WCC fully recognises its responsibilities for safeguarding children. Our safeguarding policy applies to all staff, governors and volunteers working in the Group.