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General information

Business unit
Hiba Academy Hangzhou
Working Calendar
Non Academic

Description & Requirements

Why Choose Wellington? 

  1. Professional Growth: 
  • Tailored professional development pathways for all staff. 
  • Comprehensive CPD programs covering teaching methodologies, cultural awareness, and non-academic skills such as public speaking and finance. 
  • Three specialized leadership programs for middle, senior, and high-potential leaders. 
  • An internal coaching program designed to help you thrive. 

 

  1. Exceptional Benefits: 
  • Highly competitive salary package. 
  • High-quality, fully furnished housing. 
  • Annual return airfare for employees and dependents. 
  • Comprehensive medical insurance for employees and dependents. 
  • Full tuition support for up to two school-age children (3 years and above). 
  • Full visa application support. 

 

  1. Life in Hangzhou: 
  • A modern, forward-thinking city surrounded by natural beauty and rich culture. 
  • Home to the UNESCO World Heritage Site, West Lake. 
  • A thriving tech hub, hosting giants like Alibaba, with widespread cashless convenience. 
  • Just 45 minutes by high-speed train to Shanghai. 


RESPONSIBILITIES


HR SOP & Compliance

  • Develop, implement, and maintain HR Standard Operating Procedures (SOPs) to ensure consistency and compliance with company policies and local labour laws.
  • Regularly review and update processes to improve efficiency and accuracy.

 

System Optimisation & Digitalisation

  • Oversee HRIS (Human Resource Information System) functionality and drive enhancements to improve user experience and reporting capabilities.
  • Lead HR digitalisation and automation projects to streamline processes and reduce manual tasks.

 

Data Analysis & HR Reporting

  • Compile, analyse, and present HR metrics and workforce data to support management decision-making.
  • Ensure data accuracy and integrity across all HR platforms.

 

HR Projects

  • Plan and execute HR projects related to process improvement, technology adoption, and employee engagement.
  • Collaborate with cross-functional teams for project rollouts.

 

Employee Services

  • Manage staff accommodation arrangements, including allocation, maintenance coordination, and policy compliance.
  • Organise and oversee staff events to promote engagement and culture.

 

Employee Lifecycle Management

  • Oversee onboarding and induction processes for new hires to ensure a positive employee experience.
  • Manage offboarding procedures, including exit interviews and clearance processes.
  • Coordinate employment contract renewals and ensure timely completion.

 

Team Leadership

  • Supervise and guide the HR Operations Generalist, providing coaching and performance feedback.
  • Foster a collaborative and high-performance team culture.


QUALIFICATION & SKILLS

 

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 6+ years of HR operations experience in international companies, with at least 2 years in a supervisory role.
  • Strong understanding of HR systems, data analytics, and reporting tools.
  • Experience in process improvement, digitalisation, and automation projects.
  • Excellent organisational and project management skills.
  • Strong interpersonal and communication skills.
  • Knowledge of local labour laws and HR best practices.
  • Fluent in English

 

KEY COMPETENCIES

 

  • Analytical Thinking: Ability to interpret data and provide actionable insights.
  • Process Orientation: Strong focus on efficiency, accuracy, and compliance.
  • Change Management: Comfortable with driving and managing change initiatives.
  • Leadership: Ability to coach, mentor, and develop team members.
  • Problem-Solving: Skilled at identifying issues and implementing effective solutions.
  • Stakeholder & Crisis Management: Exceptional customer service skills and professionalism in handling sensitive complaints.
  • Influence skills: Influence different stakeholders in cross-functional projects and employee services.