Wellington College China

JOB TITLE: Admissions Officer

DEPARTMENT: Non-academic

SUPERVISOR: Director of Admissions and Marketing

OBJECTIVES

Reporting to the Director of Admissions and Marketing, the Admissions Officer will play an integral role in the effective running of the admissions department and its related functions. The Admissions Officer will develop rapport with prospective families and coordinate admissions processes, with the objective of maximizing enrolment of pupils with high academic, artistic, sporting, musical and creative achievement, and who will embody the Huili Values and Identity. 

A key priority for this position will be to work closely with the Director of Admissions and Marketing and the Admissions Manager to implement effective admissions policies, processes and procedures, ensuring the efficient operation of admissions functions from initial contact through to enrolment and beyond. The Admissions Officer, working with the Admissions Manager, will meet prospective families, conduct highly professional school tours, articulate the Huili Values and Identity and ensure that all admissions enquiries are dealt with in a timely, professional and effective manner. This person will ensure the accuracy of all student records and documents.

The professional image and conduct of this person are crucial in emulating the ethos of the setting. The Admissions Officer must operate in a timely, determined and effective manner at all times. Autonomous, dedicated, determined and professional behavior will be key features of the post-holder’s practice and these will be consistently demonstrated at all times. The post holder must be able to communicate effectively with all stakeholders involved in the functions of Huili School Nantong.

KEY RESPONSIBILITIES

• Assist in all aspects of the admissions process. 
• Act as a point of contact for enquiries regarding admission.
• Conduct school tours for prospective parents. 
• Coordinate admission tests and arrange interviews with academic staff.
• Track and respond to enquiries, extensive and on-going phone call, email, and in-person communication.
• Advise parents on criteria for scholarships and bursaries.
• Maintain contact and relationships with parents throughout the enrolment process until the first day of school, providing ongoing support and guidance.
• Ensure the admission/enrolment process – including parental contracts, application fee, tuition fee, uniform, bus, lunch – is handled efficiently and devise new procedures as necessary.
• Provide administrative support for on-site admission testing.
• Maintain the student database system and ensure all data and files are complete and up to date.
• Actively represent the school in local community with a view to increasing enrolment of high-quality pupils.
• Assist with the organisation of open days/mornings and other admissions events.
• Support event management and attend on and off campus admissions events for prospective and current families.
• Assist relevant internal parties in maintaining the admissions page of the school website, and other admissions related channels (WeChat, Open Apply etc.).
• Assist in other admissions related functions where required and applicable.

QUALIFICATIONS

• Bachelor's degree or above
• Native Chinese speaker, proficient in oral and written English
• Minimum 1-3 years of relevant work experience within the education industry (in Nantong preferably)

EXPERTISE

• Experience working in a similar position in an educational admissions or student recruitment position within Nantong or surrounding regions preferable.
• Personal qualities such as drive, enthusiasm, energy, capacity for hard work, resourcefulness
• The ability to manage an array of responsibilities effectively without compromising on details and qualities
• Rigorous approach to problem-solving
• The ability to prioritise workload and meet deadlines
• Excellent interpersonal skills and the ability to communicate effectively with a diverse range of people and in cross-cultural environments
• Outstanding ability to interact in a positive and friendly way with all prospective families. Customer service orientation is essential.
• Technical proficiency and ability to prepare reports in Excel, PowerPoint and Word
• Able to work long hours and occasional weekends for events

PREFERRED APTITUDES

• Ability to assess pupils’ interests, needs and developments
• Demonstrating practice that represents the five core Huili Values at all times (courage, integrity, kindness, respect and responsibility)
• Strong passion for the education industry
• Personal integrity, accountability and credibility
• Strong mindset for continuous improvement to meet or exceed expectations

Huili School Nantong is totally committed to safeguarding the welfare of children and young people and expects the same from its employees. All new staff will be subject to enhanced pre-employment clearance, including identity checks, criminal background checks, qualifications checks and employment checks to include an exploration of any gaps in employment.